Amazon India boss claims report on malpractices is ‘factually incorrect’


Bengaluru: Amazon India chief Amit Agarwal has advised workers in an e-mail {that a} Reuters report—alleging it had circumvented some guidelines on what foreign-funded on-line retail companies can do within the nation—is “unsubstantiated, incomplete and factually incorrect”.

ET has reviewed the contents of the e-mail despatched to Amazon’s India employees on Thursday.

“The story is unsubstantiated, incomplete, and factually incorrect. Amazon has always been and remains compliant with all Indian laws,” Agarwal wrote within the e-mail. “We haven’t seen the documents referenced and Reuters hasn’t shared provenance to confirm veracity—the details are likely supplied with malicious intent to create sensation and discredit us,” he mentioned, reiterating the corporate’s official place on the matter.

The Reuters report had alleged that Amazon India had given preferential therapy to massive sellers on its platform.

Agarwal mentioned that the corporate was targeted on digitally empowering companies of all sizes. “The truth is that we take our responsibilities to our customers and selling partners very seriously. We have made substantial investments to digitize hundreds of thousands of entrepreneurs and businesses, helping them scale nationally and globally,” he mentioned.

Amazon is dedicated to the imaginative and prescient of Digital India and the US-based ecommerce large has grown to over 700,000 sellers on its platform within the final seven years, Agarwal mentioned, including that the corporate had dedicated a further $1 billion to digitise 10 million small companies within the nation by 2025.

The Reuters’ report comes at a time when the corporate is beneath investigation by the nation’s competitors regulator and its financial intelligence company.

It is additionally combating a authorized battle to cease Reliance Industries from shopping for the retail property of Future Group, during which Amazon has made an funding.

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