Indian IT service providers are turning to low-code tech as clients seek simpler solutions


MUMBAI | BENGALURU: Indian IT companies providers are seeing elevated traction for low-code, no-code expertise solutions, as clients look to construct and customise their very own purposes.

Low-code, no-code solutions are ones that don’t require coding to construct an software. They enable non-technical professionals, or citizen builders, to rapidly construct apps by easy drag and drop options and user-friendly layouts. According to business consultants, the Covid-19 pandemic heightened curiosity in low-code, no-code expertise as corporations scurried to create digital purposes for patrons.

Businesses have began utilizing such expertise as non-technical executives, or citizen builders, are creating purposes at a time when whole workforces have shifted to a distant working mannequin.

“What we’re seeing more and more is what we call low-code, no-code work. You see more and more automation, more machine learning, artificial intelligence. These technology elements are going to impact the business model, because the way they interact with clients is going to be automated, is going to be driven by artificial intelligence,” Salil Parekh, chief government of Infosys, mentioned at a Nasscom convention final week.

chief working officer N Ganapathy Subramaniam informed ET in a latest interview that such expertise has been helpful when “rapid prototyping is required” to display an software to a buyer earlier than deploying it throughout an organisation. “For the purpose of quickly showing something (to the client), you could use the low-code, no-code technology to quickly put together an app to say that, this is the way it (a given platform) could work. One can then refine it, use it and then see whether it can scale,” he mentioned.

While such solutions are predominantly provided by expertise leaders such as Microsoft, Amazon, Appian, Pega and ServiceNow, Indian companies like Infosys, HCL Technologies and Tech Mahindra are additionally constructing their very own low-code, no-code expertise. “Indian managed service providers usually partner with pure-play low-code, no code platform vendors as well as with the hyper-scalers that now also offer this capability. They leverage the existing solution platforms to enhance their domain-specific capabilities,” mentioned Mrinal Rai, principal analyst at expertise consulting agency ISG.


“There are some exceptions though. Infosys has developed low-code capabilities specifically targeting the banking industry. Tech Mahindra offers its own Phenom solution for low code. HCL announced Domino Volt – a low-code capability solution,” Rai added.

According to a Gartner forecast, low-code will likely be liable for over 65% of software growth exercise by 2024.

Though these instruments pose some risk to Indian companies companies as a result of they permit corporations to construct their very own purposes, analysts mentioned assist from companies companies could be required to be sure that buyer information is secure, particularly when non-technical professionals work on this expertise.

“There is the argument that as low-code, no-code use rises, the need for technical expertise drops – but in reality there will always be a place for firms with talented developers to tackle the really complex technology needs of the modern enterprise,” mentioned Ollie O’ Donoghue, senior analyst at PAC.

Security and governance points will emerge when such expertise is use, for example when non-technical consultants construct purposes that contact buyer information. “A service provider that can help enterprises balance the benefits and risks of the technology in their environment to get the most value will be in high demand,” O’ Donoghue mentioned.

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