Paytm Payments Bank helps 2.6 lakh FASTag users get back wrongly deducted toll charges


Paytm Payments Bank on Tuesday mentioned it has gained 82 per cent of dispute circumstances on behalf of FASTag users with toll plazas in 2020 and facilitated refund of wrongly deducted toll charges to 2.6 lakh prospects. The funds financial institution mentioned it has arrange an automatic dispute administration course of which identifies incorrect deductions and instantly raises claims to reverse the additional charges.

Paytm Payments Bank MD and CEO Satish Gupta mentioned in a press release, “It has been our endeavour to empower our users with seamless and hassle-free travel on road. In this quest, we support our users in every possible way, including fast redressal of any grievance they face with toll plazas.”

The firm repeatedly strives to make sure that prospects are at all times charged the right toll quantity, he added.

Paytm Payments Bank claims to be the highest issuer and the most important buying financial institution beneath the National Electronic Toll Collection programme.

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